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Customer Services Center

The Alwaysbemobile Company Customer Services Center (CSC) in Antwerp, Belgium is the central registration centre for private fleet owners and business drivers. The fleets vary from passenger cars to vans, busses & trucks, from industrial to agricultural vehicles. The CSC ensure the complete coordination and processing of maintenance contracts and is as such a vital link between customers and Profile Tyrecenter, abc Autoservice and 1,2,3/// AutoService networks. The increasing number of all-round maintenance contracts makes the Customer Services Center more important than ever. The CSC does not only ensure online authorisation, digital invoicing and live reports, but it also offers tailor-made solutions per customer. The objective is clear: cost management and transparency.

In the current market, communication is of indispensable value to allow optimal performance. For this purpose state-of-the-art hardware and software solutions are used to guarantee quick online service which allows insight. An extensive package of modern centralised services offers the possibility to realise important improvements with regard to the use and performance of the fleet. For the business driver, trouble-free and efficient operation of the fleet is of importance. Profile Tyrecenter, 1,2,3/// AutoService and abc Autoservice anticipate this by means of their service and are completely brand independent. This is a condition for an objective tailor-made advice.

Based on the available data, all factors related to the use of the vehicle are analysed. Not only are the driving circumstances of influence, but the driving style is of influence on the status of the maintenance as well. Thanks to the unique online fleet management system, it can be detected when repairs, maintenance or replacements should be realised, or if adjustments in use are required, in time! Thanks to the personal login code, the fleet owner always has an actual insight in the services provided and the costs related thereto. The preferences for a brand, dimensions and other specific vehicle related data can be accessed centrally and are observed across Europe.

Customer Services Center
Vosseschijnstraat 11, B-2030 Antwerpen
Tel: +32(0)3 546 04 10
Fax: +32(0)3 546 04 12
E-mail: info@customerservicescenter.com

   
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